At Soulful Evolution, your privacy is a priority. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you access our website, purchase our services, or interact with our community.
By using Soulful Evolution and its services, you agree to the terms outlined in this policy. If you do not agree, please do not use our services.
We collect personal information necessary to provide our services effectively. This includes:
Personal Identifiers: Name, email address, phone number, mailing address.
Billing Information: Payment details, transaction history (processed via Skool for high-ticket membership and directly through us for other services).
Account Information: Login credentials (for community access).
Communication Data: Messages, chat history, and interactions with our team.
Technical Data: IP addresses, browser type, device information (collected via cookies).
Usage Data: Pages visited, services purchased, and engagement with our offerings.
We collect personal data through:
Direct Interactions: When you sign up, make a purchase, or communicate with us.
Automated Technologies: Cookies, analytics tools, and tracking technologies.
Third-Party Platforms: Payments processed via Skool (for memberships) and
Stripe/PayPal(for digital products, 1-on-1 sessions, and other purchases).
4. How We Use Your Information
We use your personal data for:
Service Fulfillment: Providing access to courses, digital products, coaching, and live events.
Membership Management: Processing subscriptions and renewals via Skool.
Transaction Processing: Handling payments securely via third-party payment processors.
Customer Support: Responding to inquiries, requests, and refund claims.
Marketing & Promotions: Sending offers, newsletters, and updates (you can opt-out anytime).
Community Engagement: Facilitating participation in live coaching calls, Q&A sessions, and online discussions.
Compliance & Security: Detecting fraud, enforcing our Terms & Conditions, and protecting user data.
We take data security seriously. To safeguard your personal information, we implement:
Secure Payment Processing: Payments are encrypted and processed through Skool, Stripe, and PayPal. We do NOT store your full payment details
Access Controls: Only authorized personnel can access personal data.
Data Encryption: Secure servers protect stored information.
Regular Security Reviews: We update security measures regularly to prevent data breaches.
We do not sell or rent personal information to third parties. We only share information under the following circumstances:
Payment Processing: We use Skool, Stripe, and PayPal to process transactions securely.
Legal Compliance: If required by law, we may disclose personal data to comply with legal obligations
Service Improvement: We may use third-party analytics (e.g., Google Analytics) to enhance user experience.
Our website uses cookies and tracking technologies to:
Improve site performance and user experience.
Track engagement with services and marketing campaigns.
Retarget users with personalized advertising (e.g., Facebook Pixels, Google Ads).
How to Opt-Out:
Adjust your browser settings to disable cookies.
Opt-out of targeted ads via Google Ads or Facebook Ads preferences.
As a user, you have the following rights regarding your personal data:
Access & Correction: You can request access to the personal information we hold about you.
Data Deletion: You can request the removal of your data by contacting [email protected].
Marketing Preferences: You can unsubscribe from marketing emails at any time.
We retain your personal data for as long as necessary to:
Provide services and fulfill transactions.
Comply with legal and tax obligations.
Resolve disputes and enforce agreements.
Once no longer needed, your data will be securely deleted.
Our services are intended for users 18 years and older. We do not knowingly collect personal data from children. If we discover any such data, it will be deleted immediately.
Our website may contain links to third-party platforms (e.g., Skool, Stripe, PayPal). Clicking these links may allow third parties to collect your data. We are not responsible for third-party privacy practices—please review their policies.
We may update this Privacy Policy periodically. Changes will be posted on this page, and significant updates will be communicated via email.
Last Updated: 04-Feb-2025
For any questions about this Privacy Policy or your personal data, contact us at:
Email: [email protected]
Website: https://www.soulfulevolution.com/